Benita Hayes, Department Chair, Office Administration & Medical Office Administration earned the Quality Matters (QM) Certification Mark for OST159 – Records Management, following a rigorous review process. The QM Certification Mark is the internationally recognized symbol of online and blended course design quality and represents Hayes’ ongoing commitment to creating learning environments that provide learners with a clear pathway to success.

The certification is the result of Hayes’ dedication to continuous improvement, including the innovative work of instructional designers and/or faculty involved with the certified course(s)]. The course is now listed on the QM directory of certified courses.

“The Quality Matters Official Review provided the opportunity to reflect on this course and examine it from the learner perspective,” Hayes shared. “From accessibility to learner engagement to assessments, the review used internationally-recognized Standards and best practices to examine critical course components related to the learner experience and ultimately learner success.”

By receiving the Quality Matters certifications, Hayes’ Records Management course will be internationally recognized. (Photo Credit, Olivia Gillespie)

The QM Official Review provided independent validation of the quality, learner-focused course design found in Records Management. Reviews are conducted by QM-Certified Reviewers and use the Quality Matters Rubric and associated Standards, which are based on research and best practices. A course earns the QM Certification Mark once it meets QM Rubric Standards at the 85% threshold or better and meets all Essential Standards.

In 2018, Sampson Community College was recognized by Quality Matters for the following courses: SOC210 – Introduction to Sociology taught by Lew Gravis, and NUR221 – LPN to ADN Concepts I taught by Dr. Veronica Stevens.

SCC would also like to recognize the following faculty and staff members for attending the Quality Matters Applying the QM Rubric, Improving Your Online class, and Designing Your Online class workshops to improve the online and hybrid course delivery methods. Faculty and staff members include, Miranda Faircloth, Lauren Huskey, and James Demay.

About Quality Matters Quality Matters (QM): is the global organization leading quality assurance in online and innovative digital teaching and learning environments. It provides a scalable quality assurance system for online and blended learning used within and across organizations. When you see QM Certification Marks on courses or programs, it means they have met QM Course Design Standards or QM Program Review Criteria in a rigorous review process.

About Sampson Community College: Sampson Community College is a member of the North Carolina Community College System, located in Clinton, NC in Sampson County. The college offers many programs to include two-year degrees, college transfer, continuing education and workforce development options, and early college education.